THE SCHOOL OF SERVICE EXCELLENCE is a THETA accredited training company that provides specialized training in the hospitality and service industry.
Whether you are looking for a course on Customer Service, Upselling, Basic Supervising or Wine Knowledge and Service our training will provide results so that your staff understand the importance of service and strive to provide better service to your customers.

Our courses are flexible both in time and content and can be adapted and designed to suit any company. We offer training and on-the-job coaching on site at your premises or at our venue in Midrand.
Our faciltators are not only well qualified, they have a wealth of experience in the service industry and because we are passionate about service, we set out to make a difference ...giving staff the skills to wow your customers. FUNDA NJALO TRAINING is the new name for a company formed in 2005. Previously known as Khalipha Training Solutions, Funda Njalo specialises in language and diversity training. Funda Njalo has many corporate clients and has built up a reputation offering successful, fun, interactive training that shows results in the workplace.

Funda Njalo Training offers the following products and services:

• Development and supply of teaching materials for schools
  
• Zulu and Xhosa classes for individuals and corporate groups
  
• Translation services in all SA languages

In partnership with The School of Service Excellence, who is a THETA - accredited training provider, Funda Njalo also faclitates short courses in customer service, effective communication, telephone skills, diversity and maintaining effective working relationships in all the major official languages.